Reservation by phone: +81-120-489-303

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FAQ

  • Q: Where is the hotel location?
    A: JR Minami-Kashiwa Station (East Exit) to the left of the ticket gate, get off the escalator on the left side, go straight ahead, the hotel will be visible. It is one minute from the station terminal.
  • Q: Do you have a parking lot?
    A: I'm sorry, There is no parking lot on the hotel premises. Private paid parking lot available nearby.
  • Q: Can Wi-Fi be used throughout the building?
    A: Complimentary Wi-Fi is available.
    [SSID: grandparkhotel]
    [PASS: grandparkhotel]
  • Q: Please tell me the room amenities and facilities available.
    A: Below are the following amenities and facilities of the room.
    [Basic Amenity]
    Shampoo, Conditioner, Body Soap, Hand Soap (all DHC Brand)
    Toothbrush / Shave / Body Towel / Hair Brush / Instant Coffee / Infuser / Electric Pot
    Deluxe type, Drip Type Coffee and Nuts are complimentary.
  • Q: All rooms seem to be non-smoking, but where can I smoke?
    A: All rooms and public spaces are non smoking. Smoking room is equipped on 1FL.
  • Q: Tell me about breakfast!
    A: Based on the concept of "Chisan Chisho", please enjoy a very satisfying buffet style in both Japanese and Western cuisine, including fresh vegetables and hot cooked rice, from Western foods to Japanese cuisine using locally sourced ingredients.
  • Q: Tell me about lunch!
    A: Prepared fresh caught fish dishes and meat dishes on a weekly basis, from classic to seasonal menu. 1 main item selection side dishes and drinks are all you can eat & all you can drink at half buffet style. Enjoy!
  • Q: Do you have a vending machine?
    A: Yes! Vending machines and an ice machine are located below:
    · Vending machine: 2F (soft drink + alcohol) / 5F (soft drink only)
    · Icemaker: 2F / 5F free of charge
  • Q: What is the overseas channel?
    A: We have 4 channels for all overseas channels. CNN, CCTV Daifu, M net 4 and MTV. Please enjoy!
  • Q: Do you have a meeting room?
    A: Yes! We can prepare rooms on 2F. The rates and specs are as follows.
    [Space] 35 square meters
    [Fare] 2 hours: ¥8,000 · ¥4,000 per hour thereafter (excluding tax)
    [Capacity] Example) School model: 12 people / U-shaped type: 6 people
    [Equipment] Complete Projector / Partition can be divided into 2 parts.
  • Q: Are air conditioning in the hall all together or individual?
    A: At The Luxueux Minami-Kashiwa, guests can individually adjust air conditioning temperature in each room to their own setting.
  • Q: Do you have a laundromat?
    A: Yes! Two coin laundries are installed on the 3rd and 4th floors of the hotel (washing machine and dryer).
    · Washing machine: ¥300 per use
    · Dryer: ¥100 per 30 minutes
    · Detergent: ¥50 (sold at the reception)
  • Q: Can I leave my luggage even before check-in date?
    A: Yes! Luggage can be kept at reception despite check-in day. Please inform the hotel beforehand that your luggage will arrive.
  • Q: Can I leave my luggage even after I check out?
    A: Yes, we will keep your luggage at the reception until 15:00 the same day after check out.

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